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Terms and Conditions

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Terms and Conditions

Welcome to Luxury Hair & Timeless Beauty Co. (“we”, “our”, or “us”). By accessing or using our website and purchasing our products, you agree to be bound by the following Terms and Conditions. Please read them carefully.

1. Use of Website

You agree to use this website for lawful purposes only. Any form of abuse, harassment, or use of inappropriate language when communicating with our team or other users will not be tolerated and may result in the termination of your access to our services.

2. Product Descriptions

We strive to ensure all product descriptions and images are accurate. However, colors and textures may vary slightly depending on your screen settings.

3. Order Acceptance

We reserve the right to cancel or refuse any order at our sole discretion. Reasons may include payment issues, product availability, or suspected fraud.

4. Return Address

To ensure your return is processed, use the return address shown on our website, not the one used for shipping your order.

5. Return Packaging

Ensure that only the product(s) being returned are included in the return shipment. We are not responsible for personal belongings mistakenly included and cannot return or refund these items.

6. Shipping Fees

Original shipping fees will only be reimbursed if all items in the order are returned.

7. Unacceptable Seller Behavior

If you encounter abusive language or inappropriate conduct from a seller affiliated with our platform, please report the incident immediately through our contact page. We take your rights as a customer seriously.